FREQUENTLY ASKED QUESTIONS
How is Case different than PubMed?
Case includes scientific videos, audio transcriptions and research papers that PubMed doesn't have. Also, you can search and filter by Altmetric score, impact factor, number of citations and other criteria.
Is Case free?
Yes, our service is free. The only payment required is if you wish to view a full article and do not have a subscription to that medical journal. In this scenario, the payment goes to the journal, not to Case. If you have a subscription to the journal, you may log in with your username and password to access the full article. No payment required.
Why do I have to pay to view full articles?
We comply with the NIH's Copyright and Restrictions Policy, so Case works like PubMed. Abstracts and other public domain information are free, while full articles are property of the copyright owner and may require payment in order to view.
What if I can't afford to pay for the full article?
Quora has a list of suggestions here.
How can I tell Case that an article isn't relevant to me?
Currently, we scan PubMed and other sources to bring you all articles that match your keywords. Coming soon, we will add the ability to narrow your feed by impact factor, including/excluding specific journals, and more. With our machine learning algorithms, this will refine your results.
How can I access my Case account?
How do I customize my research feed on Case?
Just tap the "Latest research N topics" link at top of screen and follow/unfollow your preferred topics. Following a broad specialty such as oncology will increase your results, while following a narrower area such as acute lymphoblastic leukemia will decrease your results.
How do I use advanced search?
Enter your search query and tap the Search or Enter key. On the search results screen, tap the Advanced link. Now, you may filter your results by date range and publication type. You may also set a minimum threshold for the number of citations, impact factor or other criteria. You may use search operators such as AND, OR, NOT (in capitals) and quotes (") to refine your results.
How can I save an article to read offline?
Using the mobile app: 1) save the article by tapping the heart icon, and 2) view the article. Case will save the article to your phone so you can view without an internet connection.
How many research articles does Case have? What are your data sources?
Total count of items:
Our data sources include:
PubMed and PMC (National Institutes of Health)
NCBI (US National Center for Biotechnology Information)
MEDLINE (US National Library of Medicine)
Other sources (Cell, JAMA, Lancet, Nature, NEJM, etc)
Are there any guidelines for video creators?
We have a list of suggestions here.
How do I contact support? Where can I send feedback?
Please email us at firstname.lastname@example.org.